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Our Terms of Service and Our Privacy policy and contact pageOur Mission We are ravers and clubbers. We have been raving since the late 80's and we believe in looking after each other and to enjoy ourselves at clubs and raves and meet new friends. The music is our life, and the culture is you.
We want to find you the best rave and clubbing accessories, smoking paraphernalia, UV Cyber gear etc.. Anyone can be beaten on Price, what matters is quality, service, convenience and value. Our commitment to you is: "To give you the best service and deals that we can, and to help you stand out from the crowd" Please read more below |
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Contact: Chris "Doc" Taylor. Tel uk national rate: 0871 7175541 or Orange Mobile: +44 (0) 7976 884254 . GlowGadgets.com, 8 Alexandra Place, Staplehill, Bristol , BS16 4QL, UK |
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Join up to PayPal for Free by using this link, then you can send and receive US Dollars to and from anyone in the world.
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FREE STANDARD Worldwide DELIVERY / SHIPPING!! |
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ATTENTION NOCHEX AND PayPal MEMBERS Please e-mail us with your order and we will send you a unique payment link for the service of your choice. WE ARE REMOVING THE PayPal SHOPPING CART FROM THE SITE AS WE GET SO MANY SPAMBOTS USING THE PayPal ACCOUNT DETAILS AND SENDING SPAM AND VIRUSES IN OUR NAME. WE DO NOT SEND EMAILS FROM PayPal at glowgadgets.com SO IF YOU ARE HERE BECAUSE YOU HAVE HAD ONE OF THESE EMAILS, WE ARE SORRY, BUT IT IS NOT FROM US.
When buying from us, you can call us and use your Credit Card, over the phone. It is no longer necessary to use these services when buying from us. The number for all international calls is +44 7976 884254 |
V.A.T
FREE
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Payment
How to PayFor your convenience we accept ALL Major Credit/ Debit Cards by telephone. It is the most secure way to make payments and you get to speak with a real person. Also we can inform you if the product is available (or not) and when to expect delivery. UK customers Please call: 0871 7175541 or 07976 884254 International customers please call: +44 7976 884254 We will ask you for the Card Number, the start and expiry date, the issue number (if applicable), your name and address and the cards security number. We will tell you exactly how much the transaction will cost and charge no more than is agreed. We reserve the right not to accept orders from individuals who cannot provide the correct details. The delivery /shipping address MUST be the same address that the card is registered. We never share, give or sell your details to any third party for any reason. |
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MY Rules of Conduct "People without a sense of humor should not read this bit" We at GlowGadgets.com ( Doc, Jane and Molly) are very friendly and happy people who enjoy a laugh and a joke with our customers. We do all we can to make the customers shopping experience a joyful one. We have your best interests at heart. We are chatty and interested in you, your weekend activities, your musical tastes and anything to do with clubbing and our mutual love of music. We are on first name terms with all our customers, we like to treat you all with the same respect and friendliness we share with you all when we are out clubbing. Sometimes customers call us who are not clubbers, yet they have a laugh with us, some customers call and seem to think they need to speak in a posh voice, or to treat us though we are some big business corporate thingy with telephones manned by robots. Some even call us at stupid times of the night, when normal people are chilling in front of the TV after a hard days work, and think that we will jump up and be at their back and call. Some think that we have no life other than to serve them. Some even think that we mustn't speak out of turn or ask personal questions like "Where are you off to this weekend?". Some people don't realise that we have a new born baby at GlowGadgets who keeps us awake day and night, and makes us tired, or prevents us from going out like we used to (all the time), some probably don't care. We try to help everyone equally, we are here to serve you to the best of our ability. If we can't get to the phone and someone leaves a message on the answering machine (Which is about one out of ten. For some reason minds go blank when the machine kicks in) we try to answer as soon as humanly possible. Sometimes family and the baby need attending too first, but then sometimes the reply is immediate, sometimes the caller has neglected to leave the correct information, of the message is garbled, sometimes its the machines fault, sometimes its ours and we have deleted the message thinking that we have heard it already. All you all need to know is that we do our best and if sometimes the phone is answered in a way that is not befitting a global organization of mammoth proportions, please just remember one thing. We are not a big global organization of mammoth proportions. We are only three, Jane (35), Molly (5 weeks) and ME. I (Doc) can only be in one place at one time and as much as I want to please everyone at the same time, I can only be in one place at once. And when I can't do it all , I am as straight forward as you can get. I don't use bullshit or excuses. A spade is indeed a spade (in the digging sense) when I am wrong I admit it, and when I am right, I will let you know about it. I do not jump through hoops, nor pander to bullies. I just do what I can to help other clubbers and ravers get stuff to play with when out having a good time. When I have a shitty day, I do not take it out on my customers or website visitors. So its not too much to ask that they give me a break when calling me at some ridiculous hours and I don't sound "On form". I am, after all, only human. And as a human, I love you all. Yes, you too. So lets all be nice to each other and get along, take things easy and try not to stress out when one of us makes a right bollocks of things. Thanks! PS. And for god sake, George W Bush, Tony Blair, Saddam Hussain, Osama Bin Laden please all grow up and stop f**kin around. You are all grown men, please just stop acting like spoilt kids with your toys and just kiss and make up before its too late for all of us. I know you all think you are doing the right thing, but believe me, YOU ARE ALL WRONG. So pack it in and be nice to each other and everyone else, before you get hurt. |
We also accept TT payments, Bacs, Postal Orders and Cheques and cash in Euros, Pounds and US Dollars
Please contact us BEFORE making payments of this kind.
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PLEASE E-MAIL YOUR ORDER AND WE WILL SEND YOU A PAYMENT LINK
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Delivery/Shipping We deliver worldwide, standard delivery charges are included in the price you see. Delivery Charges may apply in some cases, such as: • The orders is too heavy for normal postage • You ask for Special Delivery / Next day delivery (Unless included) • Wholesale / Bulk Orders. The customer will always be notified in advance and be given the opportunity to choose delivery methods. Some products are not available outside the UK such as: Electrical goods as the power supply is different from ours. Products that are not legal in your country... If in doubt, please ask. We are always willing to help. |
WE DO NOT CHARGE FOR STANDARD DELIVERY /SHIPPING UNLESS YOU REQUIRE COURIER OR SPECIAL DELIVERY.
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The cost of Standard Delivery Charges are in the Price you see. If
we do charge extra (see above), we will make this clear with the items
you wish to buy. We aim to cover the costs of delivery and packing and Charge and No More, so the rates are low, starting at £1.75. Small
light items under £27 value (i.e. 2 x Rave Rings) via Royal
Mail recorded delivery £1.75 Medium / large items 2Kg to 20Kg next working day service (by TNT) £11.95
* USA and the world only sent as small packets (The buyer pays for any special shipping requirement) We have successfully delivered items worldwide on hundreds of occasions. Sometimes shipping can be delayed, once an item is sent, it is out of our control what happens to it. It is up to the buyer to provide the correct shipping address. We always have proof of sending. We will not be held responsible for packets that have been sent by us, and not received by the customer. If in any doubt about delivery, customers should pay for international courier service.* All
deliveries MUST be signed for, it is the responsibility of the purchaser
to ensure that someone will be available
Deliveries are not made on Saturday or Sunday Orders placed on Fridays for next day delivery will usually be delivered the next working day not Saturday Orders for next day delivery placed at weekends and on public holidays will be dispatched on the next working day Please select your delivery option on ordering If you have any questions, we are always willing to help, please call or e-mail us and we will answer as soon as we can. |
Wholesale and trade orders are excluded from free delivery/shipping. For obvious reasons.
The buyer will pay for the delivery/shipping .
Shipping prices will be agreed on before payment is made.
We will send your purchase to you as soon as the payment is received or when the check has been cleared.
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Delivery Times Usually we send the same day/ next day that the order is paid for (see above), in most cases we have the stock available. However, when we have been busy, it may be that we have to order your purchase and this may mean that you will wait longer. Plus as we have a baby on the way we will soon have to send out on certain days, possibly Tuesdays and Thursdays. (So if you order on a Friday, we will send on the following Tuesday. If you want something for the same weekend, please order before Thursday so it will arrive by Friday) As I am sure you will agree, I can't keep running to the post office every day with a baby under my arm! So we always say "Allow 28 Days for Delivery" And when it arrives within 48 hours, you can be pleasantly surprised!
The post office is charging us more to send our products, but it is also getting slower with our worldwide deliveries, this is not the Post Offices fault, it is because the customs are being more vigilant with and packets from overseas and almost everything has to x-rayed first. We have no problem with this, as what matters is our safety. WE ALWAYS REQUEST THAT THE CUSTOMER CONTACTS US WHEN THE PARCEL ARRIVE. WE DO THIS SO THAT WE KNOW HOW LONG IT TAKES TO REACH THAT LOCATION. And for no other reason. |
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Our privacy policy. We do not use Cookies on this site, (though some links we have use cookies such as Nochex, PayPal, Zap Zone Network - they are nothing to do with us), we do not track your browsing habits, and information you give to us will be kept with us at all times and never passed on to a third party for any reason (except Fraudulent purchases, credit card theft etc..then the details will be given to the authorities) WE RESPECT YOUR PRIVACY, PERIOD" |
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Your Guarantee. When we say a Gadget is good, it is as good as we say. If it does not match our description, return it to us in the original packing, unused within 7 days of purchase for a full refund, Replacement, Credit note, minus shipping costs and restocking fee. Please contact us BEFORE you send anything back and explain in detail what the problem is (if any) . We do have the odd clown buy Glowsticks and think that they can use them and then say they got broke in the post. Every item we send by post is well wrapped and insured, if its broken in the post, then you claim from the postal service. Everything we send is tested before packing. Please read all instructions before use. We have had some that don't, then when they break whatever it is, they moan at us. We only sell working gadgets, we want your repeat custom, so we want you to be happy with our products and service. So what we sell works. We are a company who strives to get the best deals and give the best service we can for our customers, clubbers and ravers, we are not idiots who can be taken advantage of by people who want to blag free stuff, or rip us off. We have seen it all before and frankly we are not impressed. Treat us with respect and we will treat you the same. Fair Comment? You know as well as we do, there are a lot of kids out there who think that because they are anonymous that they can get away with anything. That's why we take orders over the phone, so we know who we are dealing with and not some 12yr old pretending to be an adult. Same goes for credit cards, you must speak with us, in person, or swivel :) We want you to be so pleased with our service, the quality, convenience and value for money, that you will keep coming back for more. |
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Monthly Free Newsletter This Free newsletter is open to Clubbers, Ravers and Party people worldwide (Not Freebie Hunters). ALL the questions MUST be answered when joining the newsletter, otherwise that person will get Chinese burns and will NOT be eligible for any Competitions. (Them's the rules!). You must tell us a real e-mail address, any bounced, returned and invalid address's will be removed from our data base. Once a member of the GlowGadgets newsletter you will receive updates about our site, clubbing info and the odd question or two about how we are progressing and for your thoughts and views about how we can improve our service for you. We reserve the right to change our terms and condition at anytime, without notice, please check back on a regular basis. Our decision are final. We will NOT at anytime change our Privacy policy, we respect your privacy whoever you are, end of story! |
Monthly Prizes and CompetitionsWe no longer give free prizes for simply joining the newsletter as we had far too many spongers who were not joining in with our site, and we felt were not part of our rave and clubbing culture. We do have competitions that can be entered for free. Newsletter members are NOT automatically eligible for a prize unless they join in with the quiz. E.G.: If we ask for an answer, picture or story to be sent in before a certain date, the only people eligible are those who join in with the competition. We judge the entries and fairly decide a winner. There are never cash alternatives and we expect the winner to claim their prize within 15 days of the announcement or the prize will be withdrawn and used for another competition. Our decision is final. |
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! ! IMPORTANT SAFETY ANNOUNCEMENT ! ! Did you know that over 63% of home PC users who surf the net have NO ANTI VIRUS SOFTWARE or Firewall installed? Did you know that as much as 80% of those that do have security software installed, fail to update it on a regular basis? There are new virus's and worms every day out in the wild, and you need to be up to date to be fully protected Your PC could be Dead in Seconds and totally BEYOND Repair. There are so many little tosspot spammers out there who have nothing better to do than mess up your system. Every day I receive viruses sent to my e-mail, and every time my AV software stops them. All GlowGadgets emails are scanned BEFORE they leave our PC. If you get an infected e-mail, claiming to be from GlowGadgets. It's not from us, we never send emails from anything at GlowGadgets.com What you need to do is get your PC Protected, because if you haven't, your PC is probably one of those that is passing on the virus. People spend Thousands on new computer equipment, yet they try to save a little money by doing without Security software. Are they retarded?? One simple virus can ruin your PC and all your hard earned cash has been wasted, for the sake of a £30 /$50 program that would save you a lot of trouble. A Computer Virus is like any decease, no one thinks they will catch it until its TOO LATE. Protect Yourself, really, because if your not, everytime an e-mail arrives, you will be that much closer to getting zapped. That's my rant over with. I recommend Norton Antivirus (This is not an Advertisement, this is a PUBLIC SAFETY ANNOUNCEMENT) find virus updates, repairs and fixes, and software @ the Symantic Website If you have'nt got a firewall (it stops hackers getting into your PC and doing bad things and you get the blame) then use Zone Alarm. It is the BEST Firewall there is and its totally free (There is a paid version " Zone Alarm Pro", so look for the free one. No there is no catch, if you want to know more check out the site below and he'll tell you. Find out if your PC is venerable to attack by Hackers and other naughty types by visiting Steve Gibson's Websitewww.grc.com (Try the Sheilds Up Link, Probe my Ports and Test for Leaks. You will be VERY Surprised what can be found out about you and done to your PC by remote, and Steve is one of the Good Guys! Learn from him ;o) |
Yes we want to make a profit, but no so much profit that it makes a fool of you. We try to keep our prices as realistic as possible, if you can find them cheaper elsewhere, good for you. Just tell us about it and we can see if they will supply us!
We now take all major Credit Cards by Telephone. Our prices now include UK delivery, and in some cases world delivery (at our discretion) plus we do not charge VAT . We have No hidden charges, what you see is what you pay. Pay before 2pm and we can usually send to you the same day when we can, if this is not the case we will tell you first.
We only have what we ourselves use and believe is good.
Unlike a lot of stores, If we think something is crap and tacky, then we won't sell it. We are not here to make a fast buck out of you.
We want you to be happy with our service, our products and our Website. If for any reason you are not, tell us. I (Doc) will personally do what it takes to make you happy and keep you coming back for more.
The customer (you) is our most important asset, here, customer is king.
So Tell us what's on your mind, get involved, and change the way the Internet is going (Impersonal, faceless, money grabbing, dishonest, tiresome etc.), and make it work for you
9.9 times out of 10, I will deal with you personally and will give you the best deals possible. Without making myself look a fool. I reserve the right to not to trade with someone who attempts to take advantage of my good nature because, Most of all, I will be honest with you at all times and I expect the same. We can all make mistakes, but we don't make excuses.
You want the best Glow sticks, Rave lights, Cyber Gear and UV Jewelry without paying high prices. Or getting stung when you get to the check out, or when you buy something that's cheap and when you finally get it delivered, you see it really is cheap (and nasty)
We want to give you the Best deals we can and the Best service possible.
Prices can change at anytime without notice, always for our mutual benefit.
The Low Price you see, is the Low Price you pay. NO Hidden Extras!!
Please contact us if you have any questions, suggestions, or to say hi.
We are always willing to help you stand out from the crowd.
PLUR
Doc
All of you who have bought from us before, Thankyou for believing in us. See you again at the festivals.
If you have yet to take advantage of our service, may we ask, come on.. What you waiting for, next Christmas??
PLUR
( Peace, Love, Unity and Respect)
The GlowGadgets Crew
Hotline: 0871 7175541
